Shipping policy

Shipping Policy

Order Processing & Production Time Every piece of our wearable art is custom-printed, cut, and sewn specifically for you when you place your order. Because we do not hold inventory of pre-made garments, please allow 3 to 7 business days for the production of your items before they are shipped.

During peak seasons, holidays, or immediately following live events and art shows, production times may be slightly extended. We appreciate your patience as we custom-craft your order.

Shipping Delivery Estimates Once your item has completed production and passed quality control, it will be handed over to the shipping carrier. Shipping transit times depend on the destination and the shipping method selected at checkout.

  • Domestic (US) Shipping: Typically arrives within 3 to 7 business days after production is complete.

  • International Shipping: Typically arrives within 10 to 21 business days after production is complete, depending on the destination country's customs processing.

Please note: Shipping speeds selected at checkout apply only to the transit time once the package leaves our manufacturing facility, not the production time.

Order Tracking As soon as your custom order ships, you will receive a shipping confirmation email containing your tracking number. Please allow 24 to 48 hours for the tracking information to update in the carrier's system.

Lost, Stolen, or Missing Packages Once a package is handed over to the shipping carrier, we are no longer liable for it. We are not responsible for lost, stolen, or delayed packages.

If your tracking information shows that your package was marked as "Delivered" but you cannot locate it:

  1. Check with neighbors, building management, or your local post office.

  2. Wait 24 hours, as carriers sometimes mark packages as delivered prematurely.

  3. File a claim directly with the shipping carrier using your tracking number. We cannot file claims on your behalf for packages marked as delivered.

Incorrect Shipping Addresses Customers are solely responsible for entering the correct shipping address at checkout. Because orders are immediately routed to our manufacturing queue, we cannot change shipping addresses once an order is placed.

If a package is returned to us due to an incorrect or incomplete address provided by the customer, the customer will be responsible for the reshipment cost. If the package is lost entirely due to an incorrect address, we will not issue a refund or free replacement.

International Shipping, Customs, and Duties We proudly ship internationally. However, please be aware that your order may be subject to import duties, taxes, or VAT once the shipment reaches your country.

The buyer is solely responsible for all customs fees, taxes, and import duties. We have no control over these charges and cannot predict what they may be. If a customer refuses to pay customs fees and the package is returned or destroyed, we will not issue a refund for the order.